OBSΞDIΛNSecurity Platform
Legally Binding Agreement

Terms of Service & User Agreement

These terms govern your use of Obsedian's security testing platform. Please read carefully to understand your rights and obligations.

99.9%
Service Uptime SLA
24/7
Platform Support
30-Day
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Last updated: September 29, 2025

Table of Contents

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Terms Overview

Welcome to Obsedian's Terms of Service. These terms constitute a legally binding agreement between you and Obsedian Security, Inc. regarding your use of our security testing platform, services, and related software applications.

What These Terms Cover

  • Your rights and responsibilities as a user
  • Our service commitments and limitations
  • Payment terms and subscription details
  • Intellectual property and data ownership

Acceptance of Terms

By accessing or using Obsedian's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Who Can Accept

  • • Individuals 18 years or older
  • • Legal representatives of organizations
  • • Authorized corporate agents
  • • Those with legal capacity to enter contracts

Corporate Accounts

  • • Must have authority to bind organization
  • • Responsible for all user actions under account
  • • Must ensure compliance with internal policies
  • • Liable for all charges and obligations

Important: Binding Agreement

These terms create a legal contract between you and Obsedian. If you do not agree to these terms, you must not access or use our services. Continued use of our platform constitutes acceptance of any updates to these terms.

Service Description

Obsedian provides cloud-based application security testing and vulnerability assessment services designed to help organizations identify and remediate security risks.

Security Testing

Automated vulnerability scanning, penetration testing, and security assessments

Monitoring

Continuous security monitoring and real-time threat detection capabilities

Reporting

Comprehensive security reports, compliance documentation, and remediation guidance

Service Components

Web application security testing and OWASP compliance checking
API security assessment and penetration testing services
Infrastructure vulnerability scanning and configuration auditing
Source code analysis and dependency vulnerability detection
Continuous integration security pipeline integration
Compliance reporting for SOC2, ISO27001, and regulatory requirements
Security training materials and best practices documentation
Priority support and professional security consulting services

User Accounts & Registration

To access Obsedian's services, you must create and maintain a user account with accurate and complete information.

Account Requirements

  • • Valid email address for verification
  • • Strong password meeting security criteria
  • • Accurate personal or business information
  • • Agreement to receive service communications
  • • Multi-factor authentication setup (recommended)

Account Security

  • • Keep login credentials confidential
  • • Report suspicious activity immediately
  • • Use unique passwords not used elsewhere
  • • Enable available security features
  • • Log out from shared or public devices

Your Responsibilities

  • • Maintain accurate account information
  • • Comply with all applicable laws
  • • Respect other users and platform integrity
  • • Pay all fees and charges on time
  • • Notify us of any security breaches

Account Suspension

  • • Violation of terms or acceptable use policy
  • • Suspicious or fraudulent activity
  • • Non-payment of fees or charges
  • • Legal or regulatory requirements
  • • Risk to platform security or stability

Acceptable Use Policy

You agree to use Obsedian's services only for lawful purposes and in accordance with these terms and all applicable laws and regulations.

Prohibited Activities

  • • Testing systems without proper authorization
  • • Attempting to breach platform security
  • • Using services for illegal activities
  • • Sharing account credentials with others
  • • Reverse engineering our software
  • • Disrupting service availability for others
  • • Violating intellectual property rights
  • • Transmitting malware or harmful code
  • • Circumventing usage limits or restrictions
  • • Misrepresenting identity or affiliation

Responsible Testing Guidelines

  • • Only test applications and systems you own or have explicit permission to test
  • • Respect rate limits and avoid excessive scanning that could impact target systems
  • • Follow responsible disclosure practices for any vulnerabilities discovered
  • • Ensure compliance with all applicable laws and regulations in your jurisdiction
  • • Document and maintain records of testing authorization when required

Payment & Billing

Obsedian offers various subscription plans and pricing models. All fees are exclusive of taxes unless otherwise stated.

Payment Terms

  • • Payments are due in advance for subscription periods
  • • All fees are non-refundable except as expressly stated
  • • Late payments may result in service suspension
  • • Currency is USD unless otherwise specified
  • • Payment methods include credit cards and bank transfers

Billing Cycles

  • • Monthly subscriptions billed every 30 days
  • • Annual subscriptions billed yearly in advance
  • • Usage-based features billed monthly in arrears
  • • Enterprise contracts may have custom billing terms
  • • Automatic renewal unless cancelled before renewal date

Price Changes

  • • 30-day advance notice for subscription price changes
  • • Current subscription period honored at existing rates
  • • Option to cancel before price increase takes effect
  • • Enterprise customers may have price protection clauses
  • • Promotional pricing may have specific terms and limitations

Refund Policy

  • • 30-day money-back guarantee for new subscriptions
  • • Pro-rated refunds for annual plans cancelled early
  • • No refunds for usage-based or consumption charges
  • • Refund requests must be submitted within specified timeframes
  • • Refunds processed within 5-10 business days

Enterprise Billing

Net 30
Payment Terms
Custom
Billing Cycles
Volume
Discounts
Invoice
Payment Options

Intellectual Property

Obsedian respects intellectual property rights and expects users to do the same. These terms clarify ownership and usage rights for all platform content and data.

Obsedian's Rights

  • • Platform software and technology
  • • Security testing methodologies and algorithms
  • • User interface designs and branding
  • • Documentation and training materials
  • • Vulnerability databases and threat intelligence

Your Rights

  • • Your application source code and data
  • • Custom configurations and settings
  • • Generated reports and scan results
  • • Your organization's branding and content
  • • Integration code and custom scripts

License Grant

Obsedian grants you a limited, non-exclusive, non-transferable license to:

  • • Access and use the platform according to your subscription plan
  • • Download and use generated reports for internal business purposes
  • • Integrate with our APIs within documented usage limits
  • • Use our documentation and materials for authorized platform usage

Data & Security

Data security and privacy are fundamental to our service. We implement industry-leading security measures to protect your information and maintain compliance with security standards.

Data Processing

  • • Your data remains under your control and ownership
  • • We process data only as necessary to provide services
  • • Data is encrypted in transit and at rest
  • • Regular security audits and penetration testing
  • • Compliance with SOC2, ISO27001, and GDPR requirements

Security Measures

  • • Multi-factor authentication and access controls
  • • Network security and intrusion detection
  • • Regular security training for all personnel
  • • Incident response and breach notification procedures
  • • Secure software development lifecycle practices

Data Retention and Deletion

We retain your data only as long as necessary to provide services and comply with legal obligations. You can request data deletion at any time, subject to legal and operational requirements.

  • • Scan results: Retained for 2 years or as specified in your plan
  • • Account data: Retained for the duration of your subscription plus 90 days
  • • Usage logs: Retained for 12 months for security and operational purposes
  • • Billing records: Retained for 7 years as required by law

Service Availability

We strive to maintain high service availability and performance. However, like all cloud services, occasional interruptions may occur.

99.9%
Uptime SLA
Monthly service level agreement for platform availability
24/7
Monitoring
Continuous monitoring and automated alerting systems
< 4h
Response Time
Maximum response time for critical service issues

Planned Maintenance

  • • Scheduled during low-usage periods when possible
  • • Advance notice provided via email and status page
  • • Emergency maintenance may occur with minimal notice
  • • Service credits may apply for extended unplanned outages

Limitation of Liability

While we strive to provide excellent service, these limitations help define our respective responsibilities and risk allocation.

Disclaimer of Warranties

Obsedian provides services "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • • Merchantability or fitness for a particular purpose
  • • Non-infringement of third-party rights
  • • Uninterrupted or error-free operation
  • • Complete accuracy of security scan results

Liability Caps

  • • Total liability limited to fees paid in the 12 months prior to the claim
  • • No liability for indirect, incidental, or consequential damages
  • • No liability for loss of profits, data, or business opportunities
  • • Force majeure events excluded from liability

Your Responsibilities

  • • Validate and verify all security scan results
  • • Implement appropriate security measures based on findings
  • • Maintain backups of critical data and systems
  • • Follow security best practices and industry standards

Termination

Either party may terminate the service agreement under certain conditions. Here's what happens when a service relationship ends.

Your Right to Terminate

  • • Cancel subscription anytime through account settings
  • • 30-day notice for annual plans to avoid auto-renewal
  • • Immediate termination for convenience with notice
  • • Pro-rated refunds where applicable

Our Right to Terminate

  • • Material breach of these terms
  • • Non-payment of fees after notice period
  • • Violation of acceptable use policies
  • • Legal or regulatory requirements

Effect of Termination

Immediate Effects

  • • Access to platform services ends
  • • No new scans or tests can be initiated
  • • API access is revoked
  • • Support services are discontinued

Data Export Period

  • • 30-day grace period to export your data
  • • Reports and scan results remain accessible
  • • Account data available for download
  • • After grace period, data may be deleted

Governing Law

These terms and any disputes arising from them are governed by the laws of the State of California and federal laws of the United States.

Dispute Resolution

  • • Good faith negotiations as first step
  • • Binding arbitration through JAMS
  • • California arbitration rules apply
  • • Individual claims only (no class actions)
  • • Arbitration costs shared equally

Jurisdiction

  • • Exclusive jurisdiction in San Francisco, CA
  • • Federal courts for federal law claims
  • • State courts for state law claims
  • • Injunctive relief available in court
  • • Choice of law: California state law

International Users

For users outside the United States, local consumer protection laws may provide additional rights that cannot be waived by these terms. These terms do not limit such statutory rights where they apply.

Contact Information

Have questions about these terms? Need legal clarification? Contact our legal team for assistance with any terms-related inquiries.

Legal Team

legal@obsedian.live
+1 (555) 123-4567 ext. 2
Obsedian Security, Inc.
Legal Department
123 Security Boulevard
San Francisco, CA 94105

Business Hours

Monday - Friday:9:00 AM - 6:00 PM PST
Response Time:Within 2 business days
Urgent Matters:24/7 via support portal

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Document Requests

For enterprise customers requiring executed agreements, amendments, or custom terms, please contact our legal team. We can provide DocuSign execution for binding legal documents.

Terms Updates & Modifications

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated with at least 30 days advance notice.